Shipping & Returns (USA only)

Shipping

All USA orders qualify for free 3 - 5 business days ground shipping


Return Policy

Holiday Returns: Items ordered between November 20th - December 25th are eligible for returns until January 15th or 35 days after order date, whichever comes later. Item(s) returned must be new, unworn, and free of any alterations for a full refund. All item(s) being returned must also be accompanied by original packaging.

We accept returns on item(s) in new condition 35 days after order date, please make sure they are unworn and free of any alterations for a full refund. All item(s) being returned must also be accompanied by original packaging.

Refunds will be returned to their original payment method, once a return has been processed, your refund should be posted on your bank account within 5 - 10 days.

Any jewelry pieces marked final sale are not eligible for refunds, store credit or exchange. 


How do I make a return?

Please review our current shipping policies before making a return, available at the beginning of this page

Visit our returns center page by clicking here and follow the instructions provided. You will receive a digital prepaid label to print once your return request has been approved.

Please do not send us any item(s) before your return request is approved, any item(s) sent to us prior to approval will be automatically shipped back to sender.

 

 

If you have any questions that are not answered on this page, please contact: online@chateaublvd.com